Revitalize Your Company's Potential: Transform, Streamline, Thrive

Helping small-medium sized companies overcome business and technology challenges

Is This You?

An Established or Mature Company

  • Who is facing challenges transforming their traditional business to stay competitive in this digital economy,
  • Who is lacking the digital skills and expertise needed to execute a successful transformation,
  • Who may have limited budgets for transformation initiatives, restricting the ability to invest in new technologies and talent.

What You're Likely Facing

What are the obstacles you’re trying to overcome? 

Wearing Multiple Hats

You're stressed and stretched too thin because you're juggling countless jobs to keep your businesse thriving. You lack time to work on your core business.


Your business operations are inefficient -- a mix of automated and manual processes. Your tools don't speak with each other, your team performs redundant tasks.

Lack Skilled Resource

You need help finding business applications, such as CRM, invoicing, payments, employee recruiting, payroll ... ensuring internal processes are optimized.

The Desired Results: Achieving Your Business Goals

What outcomes are you looking to achieve?

Increased Profitability through Efficiency

Growth is a top priority. Streamlining operations with the right technology increases efficiency and it can significantly impact your bottom line.

Improved Customer Satisfaction

Enhancing your customer experience builds stronger relationships, increases customer loyalty, and can drive positive word-of-mouth referrals.

Stronger Team Performance

Modern technologies and efficient internal processes increases productivity, making your employees happy. Happy employees make happy customers.

How We Can Help

Through our program Forward to Digital, we help you navigate these challenges and achieve success.

People meeting

Forward to Plan

We assess your existing systems and current processes, and understand your pain points so we can recommend a plan. Along with the plan is a Digital Vision, Strategy and Roadmap which you communicate throughout your company.

Forward to Execute

We define the capabilities you need, obtain the right SaaS solution(s) that fits your business needs and budget. Solution provider customizes the solution for you.

Forward to Change

We launch the new solution with solution provider, train your employees, and promote employee adoption. More importantly, we train your Process Owner on Product Ownership

What Makes Us Unique

We are NOT software providers. We are vendor-agnostic. We work for YOU.


Employees on computer

Employee Adoption

When we start your project, employee adoption is incorporated in our strategy plan. This is where most transformation projects fail, the adoption of your employees. Without a solid adoption plan, your efforts to create efficiencies are at risk of failure.

Process & Product Ownership

We defy the norms. You're equipped with the skills for successful ownership of your new SaaS solution, through customized Product Ownership training. We ensure you're fully prepared to thrive in this unique role.

Continuous Improvement

Continuous improvement allows you to stay ahead of the competition. With a trained Product Owner embracing this mindset, you'll remain responsive to changing demands, whether it's from your employees or customers. A product owner will consistently seek opportunities to refine and enhance your employee and customer experiences.

How It Works


Schedule a call with us so we can assess your


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Take Action

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What is Product Ownership?

How can Product Ownership help with Continuous Improvement?

Customers’ expectations from businesses, as well as employees’ expectations from their employers are rapidly evolving. The ease of using mobile apps has greatly influenced behaviors, and changed their expectations.

While the focus of digital transformation is on new technologies, new business models, and transitioning to agile practices, it also brought about the rise of SaaS solutions catering to many different industries and business processes. As a result, the reliance on a company’s IT has been reduced, and has shifted to the SaaS solution provider.

But often overlooked is the responsibility of managing the SaaS solution after its implementation, that is, the responsibility of a Product Manager, aka Product Owner.

What Does a Product Owner Do and Why Do You Need One?

What a Product Owner Does. Product owners act as the bridge between the development team (or the software provider) and the business stakeholders, representing their interests and ensuring that the right experience is built to meet the customers’ and/or employees’ needs.

They promote a customer-centric approach, iterative development, adaptability, data-driven decision-making, collaboration, and more importantly, user adoption. By embracing these principles, new business owners can continuously improve their products or services, meet customer/employee needs effectively, and remain competitive in a dynamic market landscape.

Since you acquired a 3rd party software, a SaaS solution that has been customized for your business, the initial stages of product development no longer apply to you.

For you, it starts with the launch of a SaaS solution (like a CRM) to your company. The goal following the launch is user adoption – and in your case, this is the employees’ adoption of that SaaS solution.

Who will now own this responsibility? In a few weeks or months, your employees will begin requesting changes and someone needs to validate and manage these requests. Here’s another responsibility that someone must own. So you’re now facing new challenges that you may have been unprepared for – Employee Adoption and Process & Product Ownership.

Forcing these responsibilities on someone (like a business analyst or project manager), who lacks the skills to do them effectively and without training, is a problem. It impacts the successful adoption of your new technology.

Don’t let your business/digital transformation project fail. The best way to get started on the path to success is by ensuring your strategy has a balanced approach that includes, not just process and technology, but more importantly, your employees’ adoption and product ownership.

If you want to learn how the product ownership role can help you succeed in your business/IT transformation, contact us at
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